How to Order


Encased Memories offers personalized cremation keepsakes crafted entirely in the USA. Encased Memories emphasizes their commitment to quality, respect, and emotional support throughout the process. Their expert glassblowers create unique memorials, handling each step with utmost care and reverence, to provide customers with beautiful, lasting tributes that preserve precious memories of their loved ones.

1. Choose a shape and color that best represents your loved one and place an online order.
2. Once we have recieved your order, we will mail you an Ash Collection Kit.
3. Your Ash Collection Kit will include: Instructions, a prepaid return envelope, double seal container with scooper.
4. Mail your Ash Collection Kit back to us using the included prepaid envelope.

Once we have received your Ash Collection Kit, we will begin the creation process for your keepsake.


Step 1:

Pick out your keepsake.

At Encased Memories, we offer an extensive palette of options to help you create the perfect memorial for your Loved One:

Explore our stunning array of over 50 pre-designed colors and patterns, each carefully crafted to capture a unique mood or memory.

For those seeking a truly personalized touch, our custom color service allows you to bring your vision to life: Select from our spectrum of 30+ vibrant colors. Mix and match to create your ideal combination with over 2,000 possible unique blends, you can craft a keepsake that's as individual as your Loved One's memory.

Whether you choose from our curated collection or design your own, each piece is meticulously handcrafted to encapsulate your cherished memories in a beautiful, lasting tribute.

Shopping for cremation keepsakes on encasedmemories.com
Customizing your cremation keepsake on encasedmemories.com

Step 2:

Personalize Your Memorial Keepsake

At Encased Memories, we believe in creating a truly unique tribute to your Loved One. Customize your keepsake with these special options:

Size Selection

Choose the perfect dimensions to suit your needs and preferences.

Heartfelt Engraving

Add a personal touch with a hand-engraved message on the bottom of your keepsake. Express your love, share a memory, or include a meaningful quote in up to 30 characters.

Heart Memorial Display

For those selecting our Heart Memorial, enhance your presentation with a custom-made metal heart stand. This elegant accessory allows you to proudly showcase your keepsake, keeping your Loved One's memory beautifully displayed in your home.

Each customization option is designed to help you create a memorial that perfectly captures the essence of your Loved One, ensuring that their memory is honored in a way that's as unique as they were.

Step 3:

Finalizing Your Encased Memories Keepsake

Once you've made your selections and are ready to proceed, simply complete your purchase through our secure checkout process. We offer flexible options to accommodate your needs:

Shipping Service

Choose to have both the ash collection kit and your completed keepsake shipped directly to your address. This convenient option ensures a seamless process from start to finish, all from the comfort of your home.

Local Service for Sacramento Area

For those in the Sacramento region, we offer a personal touch:

Ash Drop-off: You're welcome to bring your Loved One's ashes directly to our studio.
Keepsake Pick-up: Once your memorial is complete, you can collect it in person from our location.

Our studio is situated in Cameron Park, CA, providing a local option for those who prefer a more hands-on approach.

 

Whichever method you choose, rest assured that we handle every step with the utmost care and respect, ensuring your Loved One's memory is honored throughout the entire process.

Three Cremation keepsakes side by side.
Get you Ash Kit and send it back

Step 4:

After Your Order: The Ash Collection Process

Once your order is confirmed, we'll promptly dispatch our specially designed ash collection kit to your address. This comprehensive kit includes:

- Detailed instructions for proper ash collection
- A secure ash container
- A precision scoop for accurate measurement
- A prepaid USPS shipping envelope for hassle-free return

The process is simple and respectful:

- Follow our clear instructions to collect approximately 2 scoops (about 2 tablespoons) of your Loved One's ashes.
- Carefully transfer the ashes into the provided container.
- Place the sealed container into the prepaid shipping envelope.
- Return the package by simply dropping it in your mailbox or at your nearest post office.

Our streamlined process ensures that you can complete this sensitive task with ease and dignity, all from the privacy of your home. We've designed every step to be as straightforward and stress-free as possible, allowing you to focus on honoring your Loved One's memory.

Step 5:

The Creation of Your Unique Memorial Keepsake

Upon receiving your ash kit, we immediately begin the meticulous process of crafting your personalized cremation keepsake. Our skilled in-house glassblowers dedicate 2-4 weeks to carefully creating your unique memorial. Each piece is individually handcrafted, ensuring the highest quality and attention to detail. See the whole process from start to finish here.

Once the initial form is complete, we refine your keepsake through a careful polishing process, bringing out its full beauty and luster. If you've requested an engraving, our artisans will delicately hand-engrave your chosen message, adding that personal touch to your memorial.

Your completed keepsake undergoes a final inspection before being carefully packaged for safe delivery. We respectfully handle any unused ashes, securely packaging them to be returned along with your keepsake.

Throughout this process, we treat your Loved One's ashes with the utmost respect and care. Our goal is to deliver a beautiful, meaningful keepsake that captures the essence of your cherished memories, crafted with the reverence and skill your Loved One deserves.

Glass cremation keepsake being  crafted.
An Encased Memories Keepsake packaged for delivery

Final Step:

Delivering Your Treasured Memorial

After meticulously crafting your cremation keepsake, we subject it to rigorous quality checks to ensure it meets our exacting standards. Each piece is carefully inspected, guaranteeing that it embodies the beauty and significance your Loved One's memory deserves.

Once we're satisfied that your keepsake is perfect, we take great care in packaging it securely. We understand the precious nature of what we're sending, and our packaging is designed to protect your memorial during transit, ensuring it reaches you in pristine condition.

Your keepsake is then shipped directly to your doorstep, bringing a tangible piece of your Loved One's memory home to you. Our commitment doesn't end with the creation of your keepsake; we strive to deliver a memorial that you'll cherish for years to come, a lasting tribute that keeps your Loved One's memory close to your heart.

At Encased Memories, we pour our expertise and compassion into every step of this journey, from crafting to delivery, ensuring that the keepsake you receive is not just an object, but a treasured vessel of memories and love.